Mr. Tux Formalwear

     New Mexico's Finest in Formalwear... Proudly Serving Local Families Since 1964

Weddings

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Rental Policies

 

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                                                Rental Policies:

1. FITTINGS: Please try to have all members of your party measured by Mr. Tux no later than 3 weeks prior to your event. Be sure and inform your out of town members to go to a professional, trustworthy tux rental store near them and request a courtesy fitting in a proper time frame. We prefer, due to growth spurts of young children that measurements are obtained approximately 3 weeks prior to pick-up.

2. DEPOSIT: We Ask a deposit of $10.00 with each contract. The full balance is due prior to the pick-up of the garment, with Valid I.D.

3. FORMS OF PAYMENT: We accept Cash, Visa, MasterCard, American Express, Discover, and ATM Debit Cards. Personal Checks are accepted with Proper ID (Drivers License), and 2 Telephone numbers.

4. REFUNDABLE DEPOSIT: There is a $10.00 refundable deposit on All Rentals. This also includes any Free Formalwear Rentals. See exception in # 9 A

5. FREE RENTALS: Mr. Tux will provide one Free Standard Tuxedo Rental if the registered party has at least 7 orders. If the registered party for any reason does not fulfill this requirement there will be a 1/2 charge applied to the Tuxedo. This offer applies only to Tuxedos in our inventory and not special wholesale orders. (Free rentals cannot be used in conjunction with any other special offer or promotion.)

6. CHANGES TO THE REGISTRATION: Any changes on registration, including names of participants and styles and/or colors, may only be completed by the Groom and/or Bride. These changes should be completed as soon as possible, hopefully no later than 10 days before the pick up date, to avoid any additional charges.

7.PICK UP and RETURNS: Orders scheduled for Saturday, or Sunday are to be picked up Friday before the event. Orders that are to be picked up on other days of the week need to be arranged by your Tuxedo Specialist at the time of registration or order.

    A. Every effort should be made to have your Tuxedo tried on at the time of pickup so that we can assist the individual on proper adjustments and confirm a quality fit.

    B. Tuxedo Rentals are to be returned complete the day after the event. Customers returning Rentals later than the TIME specified on the contract must have made prior arrangements with their Tuxedo Specialist to avoid additional charges.

8.ADDITIONAL CHARGES: Members of your party need to be measured at least 2 weeks in advance, to avoid additional charges that may be assessed to cover freight costs. Also orders received with 1 week or less notice may be subject to a rush order surcharge, Gentlemen whom require sizes in excess of a 54 may also have an additional charge, i.e. (but not limited to) in the case of ordering wholesale.

9. CANCELLATION CHARGE: LATE FEES/EXTRA DAY CHARGES, LOST AND DAMAGED GARMENTS
    A.) There is a $10.00 cancellation fee assessed to all orders cancelled less then two weeks before pick-up date. A full charge will be made if the Tuxedo is not picked up for the event. (WE CHARGE FOR OUR TIME, NOT FOR THE USE).
    B.) A $10.00 per day charge can be assessed on late returns.
    C.) Items that are damaged beyond waiver insurance specifications will be charged the full retail price for replacement.

Send mail to customerservice@mrtuxnm.com with questions or comments about this web site.
Last modified: 05/25/04
© Copyright Mr. Tux NM Formalwear 2004